FAQ'S

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please click the contact us button with your concerns. 
 
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. Returns do not apply to ordering the wrong size, changed mind or color.  We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product, we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Shoe sizing?
The canvas run small, so I advise going a size up.  If half sizes aren't available in your size for women, please order in men's. 

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it goes into production or ships, so it's best to contact us within 24 hours of placement click the contact us bottom.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us by hitting the contact us button. If the given address is wrong, we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average arrival time is up to 4.5 weeks for footwear and up to 2 to 3 weeks for apparel. 
 
I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us a message clicking on the contact us button. 
We do receive a large number of emails, If you wish to get a prompt response, please attach your order number and address the problem clearly, thanks.